Driver Susbcription policy

1. Subscription Plan Options

HICH offers three flexible subscription tiers tailored to support varying levels of driver activity:

A. HICH Explorer (Daily Plan)

• $9.99 per day, charged only if the Driver completes at least one ride that day

• Plan can be canceled anytime, however cancellation becomes effective only at the end of the billing cycle keeping the subscribed service active through the billing cycle.

• Daily charges and performance details are available in the app's “Subscription Performance” section
  
  

B. HICH Plus (Monthly Plan)

• $59.99/month, billed in advance

• Includes VIP status with priority access to premium ride requests

• Monthly fee automatically waived or discounted if fewer than 9 rides are completed in a billing month

  • If completed rides = 0 then Fee is $0.00

  • If completed rides between 1 and 9 then Fee is $9.99

• Plan can be canceled anytime; however cancellation becomes effective at the end of the billing cycle keeping the subscribed service active through the billing cycle.
  
  
  

C. HICH Partner (Annual Plan for Owner-Operators)

• $999/year, payable via:

  • Option 1: One-time payment by card or check

  • Option 2: $500 upfront + $499 post-dated check due within 45 days

• Includes VIP+ status, premium ride priority, and access to HICH’s Steering Committee

• Equity Bonus Program (Pre-IPO only): 2,100 shares per year, vested at 525 shares per quarter

  • Eligibility requires:

    • At least 15 hours of online time per month OR

    • 150 cumulative hours per year

    • Active Partner subscription and good standing

2. Driver App Features for Subscribers

All plans include access to the following in-app features:

• Subscription Dashboard

• Performance Analytics & Smart Suggestions

• Transparent Billing Breakdown

• Grace Periods for Failed Payments

• Flexible Plan Management Tools

3. Billing, Renewals, and Refund Policy

• All plans are billed in advance and auto-renew unless canceled before the renewal date

• Renewal reminders will be sent via the HICH Driver App

• Refunds and adjustments are subject to the following:

  
  

Explorer Plan

• Charged only on days with completed rides

• Cancelable anytime with no refunds issued
  
  

Plus Plan

• Monthly fee waived or discounted if fewer than 9 rides are completed

• No refunds for partial months
  
  

Partner Plan

• No refunds once payment is received

• In the event of a failed post-dated payment, Driver will be downgraded to Plus Plan and any prepaid amount applied pro-rata

• Equity eligibility may be revoked for noncompliance
  
  

4. Share Eligibility Terms

• Plus Plan: Subscription fee automatically waived or discounted for <9 rides/month

• Partner Plan: Share vesting contingent on meeting monthly or annual ride hour minimums and maintaining good standing

• Vesting ends upon IPO unless otherwise extended
  
  

5. IPO & Post-IPO Equity Conditions

• Equity vesting under the Partner Plan ends at IPO

• HICH reserves the right to modify or introduce new incentive programs at its discretion post-IPO

• VIP+ drivers may be eligible for additional stock grants based on performance
  
  

6. Suspension & Termination

• HICH may suspend or terminate your access for violations, fraud, or failed payments

• Refunds are not guaranteed and will be determined at HICH’s sole discretion

• Equity eligibility may be revoked under separate shareholder agreements

8. Modifications & Notices

• HICH reserves the right to amend this Addendum with 7 days’ advance notice via email or app notifications

• Continued use of the subscription after the notice period constitutes acceptance

9. Support & Contact

• In-app support available through the Help Center

• Email: support@hichmn.com

10. Definitions

• Completed Ride: A ride is “completed” when the driver has successfully picked up and dropped off a rider at their destination, and the rider has been successfully charged with no disputes or chargebacks.

Acknowledgment

By subscribing to any HICH driver plan, you affirm that you have read, understood, and accepted the terms of this Addendum, including billing terms, share eligibility, and legal obligations.